Quotation / Customer Order Clerk

The Vale of Glamorgan (Bro Morgannwg)
17000.00 - 19500.00 GBP Annual + Excellent benefits
03 Aug 2017
31 Aug 2017
Contract Type
Full Time
Our successful client is Caerphilly is looking to recruit at additional Estimator / Customer service to ensure that all key information is obtained in order to offer a suitable solution to the client for projects requirement.

To take ownership of the project quote file, managing & updating project records during the pre-order contract lifecycle from early stage design specification through to 'Order to Place' stages and ultimately project handover to post order department, requiring forecast delivery timescales & resolution of final stage pre-order queries

To listen to the customers, identify and understand their needs & make sure that promises made are delivered

To communicate positively & clearly to customers as well as keeping them regularly informed on their projects

To provide excellent customer service, being helpful, courteous and professional at all times, going that extra mile to deliver a great customer experience

Skills required

Systems & IT

Project management

Excellent attention to detail

Possess good commercial awareness and strong understanding of engineering, architectural & contractual principles & methods of working

Possess energy, drive, ambition as well as a positive, 'can do, make it happen' work ethic and a keen attention to detail

Company offer a superb working environment and on going career development.

Excellent benefits