Recruitment Administrator / Trainee Account Manager (Customer Service)

JVP Group
Bodelwyddan (Denbighshire, North Wales). Conveniently located near to the A55.
Competitive salary, superb training and career development opportunities, plus excellent benefits.
05 Jan 2017
02 Feb 2017
Contract Type
Full Time

Recruitment Administrator / Trainee Account Manager (Customer Service)

SUPERB BENEFITS: Competitive salary in line with experience, superb training and career development opportunities, 33 days annual leave, complimentary fruit and refreshments provided during office hours, and free onsite parking.

This career opportunity is one not to be missed if you’d like to be part of our fast growing, innovative business at JVP Group, with a culture encouraging open communication, team work, and business involvement, where you’ll receive comprehensive training and management support, and your hard work and results will be appreciated and well rewarded. Due to continued success, a new role has been created for a proactive individual with exceptional listening skills and drive to succeed, to join our vibrant and busy team at JVP Group as a Recruitment Administrator. Once established and successful within the role there will be opportunities to progress within the business, particularly into account management.

Are you passionate about developing a career within a customer service based role, have a genuine interest in the recruitment industry and digital marketing, and would thrive in a fast paced environment whilst applying your high level of attention to detail? This is a rewarding opportunity for a professional who is determined and results driven, to join the proactive and solutions-focused sales office. You’ll love this role if you enjoy daily variety and challenges, where you can make your mark. 

JVP Group is a fast growing, multi-award winning business providing comprehensive and tailored support solutions for in house recruitment, to a wide variety of employers across the UK. The unique JVP proposition includes a range of flexible services such as; employer branded advert writing; online job advertising across a network of over 200 leading, specialist and regional job boards; comprehensive social media vacancy promotion; client access to our time saving, cloud-based applicant management portal; recruitment campaign support; fully administered applicant testing; and a full recruitment process management solution.

Taking a proactive and consultative approach to support clients, JVP has gained a reputation for high quality and efficient service levels, which has led to the development of an enviable national client base spanning a diverse range of industry sectors and includes clients such as Boots Hearingcare, Chester Zoo and Clogau to name a few, and recognition from various awarding bodies such as the Entrepreneur Wales Awards, Daily Post Business Awards and Global Recruitment Industry Awards.  

We’re looking to welcome to our ambitious commercial business, a focused and driven administration/ customer service professional who has a natural flair for relationship building and strives to deliver the highest standards of service as part of a small hands on team. Working closely with sales and marketing colleagues, as a Recruitment Administrator you’ll provide quality support to the busy team and clients, and your duties will be varied spanning phone-based and administration tasks to include although not be limited to;

  • Answering the phone in a professional and helpful manner, ensuring queries are dealt with efficiently and effectively
  • Drafting professional job advertisements for clients ready for Account Manager approval
  • Publishing approved recruitment adverts online across a wide range of websites and social media channels
  • Proactively supporting clients throughout recruitment advertising campaigns including provision of software training over the phone
  • Setting up applicant testing and contacting applicants to chase outstanding assessments
  • Conducting pre-screening telephone interviews where required
  • Developing CRM data and ensuring that the database remains up-to-date at all times
  • Managing and developing social media campaigns
  • General office administration and assisting with marketing tasks as required

To be considered for this Recruitment Administrator vacancy you must have the following attributes, skills and knowledge;

  • A positive outlook, along with enthusiasm, drive and self-motivation
  • Dedicated to go the extra mile for clients and colleagues, exceeding expectations
  • Exceptional listening and interpersonal skills with the ability to build lasting professional relationships
  • Proactive approach to work and flexibility towards tasks
  • Confident, personable and professional manner
  • Strong IT literacy particularly with the internet and Microsoft Word
  • High level of attention to detail with excellent standard of grammar and spelling
  • Timely and accurate typing and data entry skills
  • Organised with ability to prioritise own workload effectively
  • Smart professional appearance
  • Full UK driving licence and own transport

Previous office based customer service and administration experience is highly desired. Experience within recruitment would be a distinct advantage.

In return;

Starting salary:                          Level dependent on experience

Other benefits:                          25 days annual leave plus bank holidays, complimentary fruit and refreshments provided during working hours, and free onsite parking.

Hours of work:                          Monday to Friday 8:30am to 5:00pm. Flexibility will be required with working hours to meet client needs.

Location:                      Bodelwyddan (Denbighshire, North Wales). Conveniently located near to the A55.

Please visit and to research our company and services prior to submitting an application, as the first stages of the selection process will include a telephone interview.