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Operating as Dwr Cymru Customer Services, DCCS is a forward thinking operation supported by numerous departments with well established dedicated teams. 

We offer a sound training programme to equip individuals with the skills and knowledge required for the role and offer a pension scheme.

There are also a host of facilities available on site such as a gym, solarium, children’s nursery and canteen – with a Star Bucks. 

DCCS participate in charity events and are actively involved in supporting Water Aid, so further opportunities to participate in extra events and gain new skills and experiences are readily available.

Our St. Mellons Call Centre is easily accessible by public transport from Cardiff, Newport and surrounding areas.

Veolia Water Outsourcing Ltd yn darparu gwasanaeth bilio ac incwm ar gyfer Dwr Cymru Welsh Water.

Enw gweithredu’r busnes yw Dwr Cymru Customer Services (DCCS) ac mae’n gwmni blaengar a gefnogir gan nifer o adrannau gyda thimau arbenigol sefydlog. 

Byddwn yn cynnig rhaglen hyfforddi gadarn er mwyn darparu’r sgiliau a gwybodaeth angenrheidiol i gyflawni’r rôl, ynghyd â chynllun pensiwn.

Yn ogystal, mae cyfleusterau estynedig ar y safle, yn cynnwys campfa, solariwm, meithrinfa & cantîn - gyda Starbucks. 

Bydd DCCS yn cymryd rhan mewn digwyddiadau elusennol ac mae’n gefnogwr gweithgar o WaterAid, felly bydd cyfle i gymryd rhan mewn digwyddiadau ychwanegol, dysgu sgiliau newydd a chael profiadau estynedig.